Feedback & Complaints Form
We understand that ordering school uniform can be stressful – especially at busy times of year.
This form is here to help us resolve issues clearly and fairly, and to pass on feedback that helps us improve our service.
Please note:
This form is not monitored in real time and should not be used for urgent order queries or same-day issues (please email us directly for order enquiries).
During busy periods, we aim to respond within 2–3 working days.
This form can be used for:
- Feedback about your overall experience, we love to hear about your positive experiences too :))
- Complaints about an order or service.
- Issues that have not been resolved through normal contact.
We kindly ask that all messages remain respectful so we can investigate fairly and respond appropriately.